17+ YearsHands-on website experience
Why 360 Web Firm
A website partner who knows your site — and answers directly.
360 Web Firm is built around direct communication, practical technical decisions and long-term support. Instead of being passed between salespeople, account managers and support queues, clients work directly with the person responsible for the website.
✓ 17+ years of hands-on experience✓ Canadian owned & operated✓ Direct one-to-one support
Direct Owner SupportNo sales department between us
Practical AdviceRecommendations based on what you actually need
What Makes 360 Different
Built around the way small and growing businesses actually need support.
Most businesses do not need more technical complexity. They need someone who can understand the problem, explain the options clearly and take responsibility for the work that was agreed upon.
01
Work Directly With Steve
The person discussing your website is closely involved in the technical decisions and work behind it. That keeps communication direct and reduces handoffs.
02
One Connected View
Design, development, managed hosting, maintenance, SEO, security and performance are considered together instead of being treated as unrelated services.
03
Practical Recommendations
Not every website needs a rebuild, custom programming, monthly SEO or another paid service. Recommendations should match the actual business need.
04
WordPress & Custom Capability
WordPress is used where it makes sense, while custom development can be scoped separately for projects that genuinely require specialized functionality.
05
Support Beyond Launch
Managed hosting, maintenance, troubleshooting, security and technical guidance are available so the relationship does not end when the website goes live.
06
Realistic Expectations
SEO rankings, AI placement and third-party platform behaviour cannot be guaranteed. Clear scope and responsible expectations matter more than sales promises.
Direct Support
No agency maze.
When something changes on a website, context matters. Working directly with someone who already knows the website, its history and the business behind it can make troubleshooting and decision-making much more efficient.
Fewer handoffsYou do not have to repeatedly explain the same website to different departments.
Technical context stays connectedPrevious work, hosting, plugins, custom features, SEO and security decisions can be considered together.
Clear responsibilityYou know who to contact and who is responsible for the agreed website work.
Website Intelligence
We do more than build pages.
360 Web Firm also develops and uses website intelligence tools to help evaluate technical health, SEO, accessibility, security, performance and AI readiness. The goal is not to create another score for the sake of it — it is to help identify what deserves attention.
360 Website ScannerWebsite analysis across six important technical and visibility categories.
Evidence-based reviewFindings are intended to show what was detected so decisions are based on actual website conditions.
Practical follow-throughResults can help guide repair, optimization, maintenance and planning when improvement is justified.
Is 360 Web Firm The Right Fit?
A good working relationship matters as much as the technology.
The best projects happen when expectations, communication and scope are clear from the beginning.
360 Web Firm may be a good fit if you value:
- Direct communication with the person responsible for your website.
- Practical advice instead of unnecessary technical complexity.
- Long-term website support after launch.
- A partner who can consider design, development, SEO, security and hosting together.
- Clear separation between standard website work and custom development.
We would rather say no than overpromise.
- Custom programming is reviewed and scoped separately when required.
- Search rankings, traffic and AI citations cannot be guaranteed.
- Third-party platforms, plugins and APIs can impose technical limits.
- Projects must be maintainable and supportable over the long term.
- If a requested solution is not a responsible fit, we will explain why.
Proof Matters
Do not choose a website company based on claims alone.
Look at completed work, client feedback, service scope and whether the working style fits your business. Our portfolio and review pages are there so you can evaluate 360 Web Firm from more than one angle.
Ready To Talk?
Start with the website problem — not a package.
Tell us what you are trying to build, fix or improve. We can look at the situation, ask the right questions and recommend the most practical next step.
Proof in Practice
A long-term 6,000+ member website relationship
See how direct owner-led support works in practice through the First Nation Medical Board case study.